Term & Condition

Welcome to Sanpleno! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Sanpleno, you agree to comply with these terms.

1. General

Sanpleno is a dropshipping store that facilitates the sale of products from third-party suppliers. We do not manufacture, store, or ship products directly. All orders are fulfilled by external suppliers.

2. Orders and Payment

  • All prices listed on our website are in [Currency] and are subject to change without notice.

  • We accept payment through [Payment Methods].

  • Orders cannot be canceled or modified once they are placed.

  • Sanpleno reserves the right to refuse or cancel orders at our discretion.

3. Shipping and Delivery

  • Shipping times vary depending on supplier location and destination.

  • Estimated delivery times are provided but not guaranteed.

  • Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.

  • Customs duties or taxes, if applicable, are the responsibility of the customer.

4. Returns and Refunds

  • As a dropshipping store, return policies vary depending on the supplier. Customers must review product-specific return policies before purchasing.

  • Refunds are issued only for defective, damaged, or incorrectly received items.

  • Customers must provide proof (photos/videos) for defective or damaged items within [X days] of delivery.

5. Intellectual Property

  • All content, trademarks, and branding on our website belong to Sanpleno or our partners.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6. Limitation of Liability

  • Sanpleno is not responsible for delays, product defects, or issues arising from third-party suppliers.

  • We do not provide warranties for the products sold on our website.

  • Our liability is limited to the amount paid for the product purchased.

7. Privacy Policy

  • Your personal information is collected and processed in accordance with our Privacy Policy.

  • We do not sell or share customer data with third parties except for order fulfillment purposes.

8. Changes to Terms

  • Sanpleno reserves the right to update these Terms and Conditions at any time.

  • Continued use of our website constitutes acceptance of any modifications.

9. Contact Information

If you have any questions, please contact us at [Your Email] or through our customer support page.

By using Sanpleno, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.